Full policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and what rights you have when using our Moodle learning platform.

By using this Website, you agree to this Privacy Policy. We care about your privacy and want you to understand exactly how your information is handled.

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2. What Information We Collect

We only collect information needed to run your courses and operate the website effectively.

Account Information

• Your name
• Email address
• Username
• Profile information you choose to share

Course Information

• Course enrollments and progress
• Grades and feedback
• Assignments, quizzes, and activities you complete
• Forum posts and messages to teachers
• Attendance records (if used in your course)

Website Usage & Technical Information

• Login activity and session data
• IP addresses (for security purposes)
• Browser type
• Pages and activities accessed
• Cookies needed to keep you logged in

We do not intentionally collect sensitive information unless you voluntarily provide it (e.g., in forum posts or assignments).

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3. How We Use Your Information

We use your information to:

• Create and manage your account
• Deliver courses and track your progress
• Allow teachers to grade and provide feedback
• Improve the learning experience
• Maintain website security and performance
• Communicate important updates, deadlines, and course information
• Provide technical support when needed

We never sell your information to anyone.

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4. Plugins and Tools We Use

Our Moodle site uses several plugins to support teaching and learning, including:

• Attendance plugin – tracks attendance within Moodle
• Activity modules – for quizzes, assignments, forums, etc.
• Other course-related or administrative plugins

Important Notes:

• All plugins have been installed to improve the educational experience
• Unless stated otherwise, they store data only within our Moodle site
• They are used only by teachers and administrators who need them
• They do not automatically send your personal information to external services
• We review installed plugins to ensure they are safe, supported, and privacy-compliant

If a plugin ever requires external data sharing (rare), we will clearly inform you before enabling it.

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5. Cookies

Our website uses cookies to work properly.

Essential Cookies (Always Active)

These are required for Moodle to function, such as:

• Keeping you logged in
• Storing your session
• Ensuring pages load correctly
• Allowing navigation between pages

These cookies do not require consent because the site cannot function without them.

Optional Cookies (if enabled)

If we use analytics or tracking (Google Analytics, etc.), we will:

• Ask for your consent (especially for EU/UK users)
• Allow you to refuse optional cookies
• Display a consent banner with accept/reject options

At this time, we only use essential cookies unless otherwise stated.

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6. Who Can See Your Information

Your data is visible only to people with a legitimate educational reason:

• Administrators – site management and maintenance
• Teachers and course managers – course-related information only for courses they manage
• Support staff – technical help if you request assistance

Other students cannot see your private data, grades, or submissions unless the activity (like a forum or group project) is specifically designed for shared participation.

We do not share personal data with third parties unless required by law.

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7. How Long We Keep Your Information

We keep your data for as long as needed to:

• Operate your courses
• Comply with academic or legal requirements
• Provide certification and transcripts

If you leave the website, your account may be deleted, suspended, or anonymized depending on our internal retention practices and legal obligations.

Important: If you need copies of your work or grades later, please contact us before requesting deletion.

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8. Your Rights

Depending on your location (EU, UK, US, Canada), you may have the right to:

✓ Access your personal information
✓ Ask for corrections to inaccurate data
✓ Request deletion or anonymization (when legally permissible)
✓ Download your data
✓ Object to certain types of processing
✓ Withdraw consent for optional tracking cookies

How to Exercise Your Rights:

You can make requests through:

• The Data Requests feature in Moodle, or
• By contacting us at support@compuskills.org

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9. International Users

Our website may be accessed from different countries. Regardless of where you are located, we handle your data securely and according to applicable laws, including:

• GDPR (European Union)
• PIPEDA (Canada)
• US privacy rules (FERPA, COPPA where applicable)

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10. Children's Privacy

Our platform is intended for students enrolled in our programs. If a student is a minor, we assume enrollment was approved through the parent/guardian where required by law.

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11. Security

We take security seriously and protect your information through:

• HTTPS encryption for all data transmission
• Secure passwords and access controls
• Regular security updates and plugin checks
• Limited-access permissions for staff
• Monitoring for unexpected activity
• Secure servers and strong authentication

No system is perfect, but we take every reasonable step to keep your data safe.

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12. Changes to This Policy

If we update this policy, we will:

• Post the new version here with an updated date
• Notify you when you log in (if the changes are significant)

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

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13. Contact Us

If you have any privacy questions or want to request anything related to your data, contact:

support@compuskills.org

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This policy is designed to be transparent and user-friendly. If anything is unclear, please don't hesitate to reach out.